Privacy Cookies Policy

This website is operated by George Steuart Tea Company, and this privacy policy covers on how we use & protect the information you provide while you use this website.

Please scroll down to Read more

SECURITY

Recognised fondly as the original Ceylon Tea people, George Steuart Teas (Pvt) Ltd enjoys Personal information provided on the website are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices. As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide certain personal information at various times such as news latter subscriptions and reach us through the site. For example, we may collect the following information:


  • Your name
  • Contact details such as address, telephone number, email address
  • Other relevant information for promotions

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:


  • To provide the services you request
  • To send you our catalogs and other offerings by mail
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.

We reserve the right to disclose information in order to comply with certain requirements of law. Further, in order to match EU General Data Protection Regulation (GDPR) based on your consent, you will be given an opportunity to not to share certain information.

COOKIES, WEB BEACONS, AND
HOW WE USE THEM

A "cookie" is a small data file stored by your Web browser on your computer or mobile device. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website. We use cookies and web beacons to keep track of when you return to the website as well as to identify the pages you click on during your visit to our site. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

EMAILS

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Caraway Tea Company or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.